Why financial inclusion could ensure the success of the neobanks

19o July 2021

As the financial services sector moves towards genuine consumer-led innovation it must ensure that legacy financial inclusivity issues do not persist. FinTechs have a role to play in becoming the engine behind financial inclusion. Robin Amlôt of IBS Intelligence speaks to Julia McColl of Chetwood Financial about why the banking business model needs to adapt to deliver a truly ideal user experience.

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